Shipping and Delivery Policy
This page is to inform customers of the our website www.maxdayprint.com (Maxday Printing (M) Sdn.Bhd) or known as Maxday Printing Shipping and Delivery policy. Maxday Printing reserves the right to amend these Shipping and Delivery Policy anytime, with or without prior notice to the customers. Please read these Shipping and Delivery Policy carefully and make sure that you understand them before ordering any products from our website. By ordering any of our products you agree to these Shipping and Delivery Policy
- All products will be delivered to the delivery address supplied by the Customer during the registration process. Time for delivery is stated in website as process days or number of working days.
- All charges or fees for shipment is stated in the website when customers choose option for delivery. The charges are only for shipment throughout West Malaysia only. For Sabah, Sarawak, Singapore and other countries, please request for quotation before order.
- Maxday Printing will provide shipping tracking number for customer through email or handphone. to track their product delivery status
- Customers are not allowed to decide which courier company to be used. However if customer feel that their courier service are cheaper or better in any way, they can arrange to pick from Maxday Printing.
- Maxday Printing working days are from Monday to Friday, 10.00am to 5.00pm. We will not work on Satuday, Sunday and Public Holidays.
- Below are the example of how the process days and product delivery to customer works.
Example Case 1.
If in the website stated process day 3 days and customer upload artwork before 5.00pm on Monday, the shipment day from our company will be on Thursday and reach customer on Friday.
Example Case 2.
If in the website stated process day 3 days and customer upload artwork before 5.00pm on Tuesday, the shipment day from our company will be Friday and reach customer on Monday following week.
Example Case 3.
If in the website stated process day 3 days and customer upload artwork after 5.00pm (5.01pm and onwards) on Monday, the shipment day from our company will be Friday and reach customer on Monday following week.
- For some cases, If we ship products on Friday, the customers might able to receive on Satuday, provided the shipping company working on Saturday.
- Please take not that Maxday Printing will not be held responsible for any delay, product damage or other problems due transportation delivery or shipping company.
- Sometimes the product process days will be delayed due to unforeseen problems during the process of printing or during shipment. Maxday Printing will not be responsible for these unforeseen problems. We will inform customer ahead when there is a delay in delivery.
- Any complaints must be made within 48 hours of upon receiving your goods. Any complaints made after this time period are void of any right to refund or reprint. Maxday Printing has the right to resolve any complaint within our own discretion and we will not be liable for any loss occur to customers.